Change Management
Change involves making things different. Some people embrace change and grow from it while others despise change and try to avoid it at all cost. Although change can be good at times, a large percentage of people dread change, especially when it is involuntary and occurs under adverse conditions.
We partner with you to facilitate real change and ensure that you achieve the desired changes in your goals.
R.E.A.L. Change Management Model

Our R.E.A.L. Change Management Model (RCMM) is designed to help your people experience change that is real (internal and genuine) and sustainable. Traditional change tactics such as incentivizing and rewarding behavior do not last very long. We believe that change is a personal phenomenon that must be felt internally in order for it to be beneficial. Therefore, we work with you to change the way your people view and cope with change, especially involuntary change that is perceived to be negative in nature.
The R.E.A.L Change Management Model is rooted in the school of cognitive-behavioral therapy. The model provides a framework for helping people face adversity head on and experience real change.
Each person is taught the following cognitive and behavioral skills:
R– Resilient Thinking
We work with our clients to help them develop the cognitive ability to identify and embrace realistic optimistic thoughts, which promote growth and forward progression when faced with involuntary change or adversity. Our sensing and coaching sessions are structured to help our clients process and manage their concerns. Through group and one-to-one coaching, we help our clients gain greater insight and understanding of their challenges and fears related to change. This allows our clients to know that they can overcome the fears and cope effectively.
E – Empathetic Responding
We guide our clients in fostering and sustaining healthy relationships when faced with involuntary change by teaching them empathetic responding. Change can be frustrating for all involved or impacted. Misunderstandings and failure to connect can lead to increased frustration and ambivalence. Therefore, we teach our clients the importance of providing genuine responses, which indicate that they have heard and understand others’ concerns.
The ability to successfully navigate through change occurs at the emotional level when one is able to identify with the emotions that other people might be feeling regarding the change.
A – Altruistic Behavior
We remind our clients of the importance of exhibiting Altruistic behavior. Demonstrating unselfish concern for the welfare of others empowers individuals to feel good about themselves and others. Altruistic behavior often contributes to positive affect, which in return contributes to positive emotions and perspectives.
L – Light-heartedness
We encourage clients to demonstrate light-heartedness when faced with change or adversity. The ability to remain cheerfully optimistic, hopeful, and easygoing can help individuals see the silver lining in change. Through coaching, we help clients understand that even the worst situations can have positive aspects. A change in perspective can make a difference in how individuals cope with change overall.
By using our R.E.A.L. Change Management Model, we have helped thousands of clients successfully embrace and cope with personal, interpersonal, and organizational change in a productive manner.