Change Management

Change involves making things different. Some people embrace change and grow from it, while others despise it and try to avoid it at all costs. Although change can sometimes be good, many people dread change, especially when it is involuntary and occurs under adverse conditions.

We partner with you to facilitate real change and ensure that you achieve the desired changes in your goals.

R.E.A.L. Change Management Model

BCG’s R.E.A.L. Change Management Model (RCMM) is designed to help your people experience real (internal and genuine) and sustainable change. Traditional change tactics, such as incentivizing and rewarding behavior, do not last long. Change is a personal phenomenon that each individual must accept as beneficial. Therefore, we work with you to change how your people view and cope with change, especially involuntary and unfavorable change.

The R.E.A.L Change Management Model is rooted in the school of cognitive-behavioral therapy. The model provides a framework for helping people face adversity and experience real change.

The following cognitive and behavioral skills are taught to employees

R – Resilient Thinking

We work with our clients to help them develop the cognitive ability to identify and embrace realistic, optimistic thoughts, which promote growth and forward progression when faced with involuntary change or adversity. Our sensing and coaching sessions are structured to help clients process and manage their concerns. Through group and one-to-one coaching, we help our clients gain greater insight and understanding of their challenges and fears related to change. This process lets our clients know they can overcome their fears and cope effectively.

E – Empathetic Responding

By teaching them empathetic responses, we guide our clients in fostering and sustaining healthy relationships when faced with involuntary change. Change can be frustrating for all involved or impacted. Misunderstandings and failure to connect can lead to increased frustration and ambivalence. Therefore, we teach our clients the importance of providing genuine responses, indicating they have heard and understand others’ concerns.

The ability to successfully navigate through change occurs at the emotional level when one can identify with the emotions that other people might be feeling regarding the change.

A – Altruistic Behavior

We remind our clients of the importance of exhibiting Altruistic behavior. Demonstrating unselfish concern for the welfare of others empowers individuals to feel good about themselves and others. Altruistic behavior often contributes to positive affect and positive emotions and perspectives.

L – Light-heartedness

We encourage clients to demonstrate light-heartedness when faced with change or adversity. The ability to remain cheerfully optimistic, hopeful, and easygoing can help individuals see the silver lining in change. Through coaching, we help clients understand that even the worst situations can have positive aspects. A shift in perspective can make a difference in how individuals cope with change overall.

Using our R.E.A.L. Change Management Model, we have helped thousands of clients successfully embrace and cope with personal, interpersonal, and organizational change in a productive manner.