Organizational Culture of Resilience
During times of misfortune and adversity (downsizing, low productivity, high turnover, harassment, etc.), employees turn to leaders for guidance and inspiration. Given this, leaders must be aware of their words and actions. Employees are likely to do the same if leaders model and demonstrate resilience and confidence when faced with adversity. On the other hand, if leaders model and demonstrate defeat and negativity, employees are likely to do the same as well. Your organization can gain a competitive advantage by hiring, retaining, and training leaders committed to creating a culture of resilience.
- Conduct Real-time Resilience Assessments (RTRA).
- Provide Strategic Vision to Senior Leaders to help Navigate through Adverse Conditions.
- Provide training that empowers Leaders to Foster a Culture of Organizational Resilience.
- Develop a Customized Resilience Curriculum and incorporate it into Leadership Training Courses.
- Provide resilience coaching to leaders at all levels.
Organizational Culture of Empathy
Are your employees thriving in your culture? Do they feel valued and understood?
Due to the surge in increased employee turnover, the demand for change in management styles has never been greater than it is today. The traditional hierarchy and dictatorship leadership styles are in decline as employees become more vocal about their desire to be treated fairly in the workplace. With increased workplace violence and employee turnover, a change in managerial style will benefit many leaders and organizations.
Many human relations experts agree that employees who feel understood and appreciated perform well, enjoy coming to work, and develop healthy relationships with their colleagues. Organizations such as Google and The Boston Consulting Group, Inc. rank among the ‘100 Best Companies to Work For’ because they have identified the connection between empathy and performance.
Empathy is the ability to experience and relate to the thoughts, emotions, and experiences of others. Leaders who show interest in their employees’ needs, hopes, and desires are likelier to experience tremendous success in accomplishing the organization’s mission.
A culture of empathy will enable your organization to retain high-functioning, optimistic employees who are prepared and ready to accomplish the mission.
- Conduct Real-time Empathy Assessments (RTEA)
- Provide Strategic Vision to Senior Leaders to help create a Culture of Empathy
- Provide Empathic Leadership Training that empowers Leaders to Foster a Culture of Empathy
- Develop a Customized Empathy Curriculum and incorporate it into Leadership Training Courses
- Provide empathy coaching to leaders at all levels
Creating a culture of empathy begins and ends with leadership. Authoritative tactics and a lack of empathy toward employees typically create low morale and decreased productivity. By developing a culture of empathy, your organization will benefit from the following:
- The development of highly empathetic leaders
- Increased retention rates
- Increased employee workplace satisfaction
- Enhanced morale
- Higher productivity and performance
Employee Assessment and Development
- Administer Personality Assessments
- Facilitate Strength Finders Assessments
- Provide Myers and Briggs Assessments
- Conduct 360 Evaluations
- Training on the development of Career Growth Plans (CGPs)