How do you attract and retain high-performing and highly competent people? How do you prepare your people to cope with adversity in the workplace? How do you create an environment where people feel valued, connected, and enjoy coming to work? We help you inspire your people to overcome adversity, build empathic relationships, and deliver superior performance by partnering with you to create resilient and empathy-driven cultures.

Organizational Culture of Resilience

Organizational culture is unique for every organization. Culture, which includes the organization’s vision, values, norms, systems, symbols, language, assumptions, beliefs, and habits, often defines and shapes organizational behavior. The values and behaviors that contribute to an organization’s unique social and psychological environment are primarily established by leaders and adopted by employees.

During times of misfortune and adversity (downsizing, low productivity, high turnover, harassment, etc.), employees turn to leaders for guidance and inspiration. Given this, leaders must be aware of their words and actions. Employees are likely to do the same if leaders model and demonstrate resilience and confidence when faced with adversity. On the other hand, if leaders model and demonstrate defeat and negativity, employees are likely to do the same as well. Your organization can gain a competitive advantage by hiring, retaining, and training leaders committed to creating a culture of resilience.

BCG Solutions

A culture of resilience will enable your organization to maintain its core values and sustain a high level of performance during challenging times.
  1. Conduct Real-time Resilience Assessments (RTRA).
  2. Provide Strategic Vision to Senior Leaders to help Navigate through Adverse Conditions.
  3. Provide training that empowers Leaders to Foster a Culture of Organizational Resilience.
  4. Develop a Customized Resilience Curriculum and incorporate it into Leadership Training Courses.
  5. Provide resilience coaching to leaders at all levels.
Organizational Culture of Resilience - Consulting - Buckingham Consulting Group - 1000x1000
Creating a culture of organizational resilience is vital to your organizational success. Organizational success is a by-product of organizational resilience. Unfortunately, adversities in the workplace are unavoidable, but emerging from them stronger, better, and wiser is doable.
Training leaders to be resilient has proven highly beneficial to an organization. “Resilient people find solutions in problems. In contrast, troubled people find problems in every solution,” Dr. Dwayne Buckingham, 2017. Resilient leaders feel good about themselves and their work. They also strive to instill passion and confidence in those they lead.

Organizational Culture of Empathy

Are your employees thriving in your culture? Do they feel valued and understood?

Due to the surge in increased employee turnover, the demand for change in management styles has never been greater than it is today. The traditional hierarchy and dictatorship leadership styles are in decline as employees become more vocal about their desire to be treated fairly in the workplace. With increased workplace violence and employee turnover, a change in managerial style will benefit many leaders and organizations.

Many human relations experts agree that employees who feel understood and appreciated perform well, enjoy coming to work, and develop healthy relationships with their colleagues. Organizations such as Google and The Boston Consulting Group, Inc. rank among the ‘100 Best Companies to Work For’ because they have identified the connection between empathy and performance.

Empathy is the ability to experience and relate to the thoughts, emotions, and experiences of others. Leaders who show interest in their employees’ needs, hopes, and desires are likelier to experience tremendous success in accomplishing the organization’s mission.

BCG Solutions

A culture of empathy will enable your organization to retain high-functioning, optimistic employees who are prepared and ready to accomplish the mission.

  1. Conduct Real-time Empathy Assessments (RTEA)
  2. Provide Strategic Vision to Senior Leaders to help create a Culture of Empathy
  3. Provide Empathic Leadership Training that empowers Leaders to Foster a Culture of Empathy
  4. Develop a Customized Empathy Curriculum and incorporate it into Leadership Training Courses
  5. Provide empathy coaching to leaders at all levels

Creating a culture of empathy begins and ends with leadership. Authoritative tactics and a lack of empathy toward employees typically create low morale and decreased productivity. By developing a culture of empathy, your organization will benefit from the following:

  • The development of highly empathetic leaders
  • Increased retention rates
  • Increased employee workplace satisfaction
  • Enhanced morale
  • Higher productivity and performance

    Employee Assessment and Development

    Your employees are your greatest assets, and when appropriate management styles are used, they can make a difference in increasing your profit margins, achieving your business goals, and ensuring the organization’s overarching success.
    We partner with you to help you place the right people in the right places so that they can perform at their maximum capability.
    Employee Assessment and Development - Consulting - Buckingham Consulting Group

    BCG Solutions

    1. Administer Personality Assessments
    2. Facilitate Strength Finders Assessments
    3. Provide Myers and Briggs Assessments
    4. Conduct 360 Evaluations
    5. Training on the development of Career Growth Plans (CGPs)